Effective Date: November 5, 2025
This Privacy Policy explains how Rancho de las Palmas (‘Rancho,’ ‘we,’ ‘us,’ or ‘our’) collects, uses, and protects personal information obtained through our websites, social media pages, contact forms, and other online or offline interactions (collectively, the ‘Services’). Rancho de las Palmas is committed to protecting your privacy. We value our relationship with every guest, couple, and client, and we handle personal information with care and transparency. We do not sell or share your personal information with third parties for monetary gain. Any data we collect is used solely for our own business and marketing purposes, such as responding to event inquiries, processing bookings, or improving our Services.
1. Information We Collect
We may collect contact information (such as your name, email address, phone number, and mailing address), event details (such as wedding date and guest count), payment information, communications, marketing preferences, and website usage data. This information helps us respond to inquiries, manage event bookings, and improve your experience.
2. How We Use Your Information
We use your information to respond to inquiries, manage bookings, process payments, send updates (if you opt in), and improve our services. We do not sell, rent, or trade your personal information to third parties.
3. How We Share Information
We only share your information with trusted service providers (such as payment processors and email services) who help us operate our business, and only as necessary. We may also disclose information if required by law or to protect the rights, property, and safety of Rancho de las Palmas and our clients.
4. Cookies and Analytics
Our website may use cookies and analytics to understand usage patterns and enhance user experience. Cookies help us remember preferences and measure website performance. You may adjust your browser settings to refuse cookies or notify you when they are being used.
5. Your Privacy Rights (California Residents)
If you are a California resident, you have the right to know what personal information we collect, the right to request deletion or correction, and the right to non-discrimination for exercising these rights. We do not sell or share your data for advertising. You can contact us to exercise your rights via phone, email, or mail.
6. Data Security and Retention
We use reasonable safeguards to protect your data against unauthorized access, loss, or misuse. We retain information only as long as necessary to provide our services or meet legal obligations.
7. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted with a new effective date.
9. Contact Us
Rancho de las Palmas
3566 Sunset Valley Road
Moorpark, California 93021
Phone: (805) 529-6690
Email: info@ranchodelaspalmas.com